Information about us

Bill Brown established his company in 1997, company registration No. 4387875, VAT GB785203523. His designs are made from natural products such as hand loom cotton, linen, canvas, coconut shells, wood, and hessian jute. Our fabric dying process is environmentally friendly. Most designs can be machine washed on a "delicate" setting.

Our head office is based on a farm on the South Downs in West Sussex, The Old Dairy, Lee Farm, Patching, West Sussex, BN13 3XJ. Our factory and staff are located in Kerala a province of south west India, a region renowned for its textiles industry & economic prosperity.

We offer

Wholesale, corporate, retail, mail order and bespoke design worldwide.
Tell us what you are looking for and what your budget is?
We will probably pleasantly surprise you.

You can order online, by phone or by post.
Contact us: +44 (0)370 770 8585 (Petra and Nadia)

Terms and Conditions

Refunds & Exchanges

We hope you are delighted with your order. However, if you are not happy with a product, please return it to us within 28 days: Send to: Bill Brown Bags Ltd, PO Box 4580, Worthing, West Sussex, BN11 9AX. Please allow seven days for your return or exchange to be processed. Post and packaging costs are non-refundable. In the event of the goods being faulty, we will cover all costs for postage and either refund or exchange the goods within 3 months of purchase.

Cancellation

You can cancel your order at any point before it is being despatched. Any payments made by you will be refunded in full within 28 days. We reserve the right to cancel your order if the item(s) become(s) unavailable and/or if we are unable to obtain authorisation for your payment.

The Factory

Our factory in Kerala was founded in 1939 as a Handloom fabrics manufacturing unit. All of its products are manufactured using natural yarn like cotton, linen and jute. The textiles have Skal International Certificates for the delivery of sustainable textile products. The colours / dyes used are Azo free and we have a very efficient pollution treatment plant. The treated effluent is used for watering the coconut farm. We do our utmost to look after our local environment as best we can.

Our factory is an SA 8000 certified company (Social Accountability) which prohibits child and forced labour and guarantees the workers the right to bargain, making sure that they will be paid the wages as per government rules. Working hours are restricted to 8 hours in a day and maximum 48 hours in a week. All workers are covered under a Health Insurance scheme.

Our factory is also an ISO 9001: 2000 certified company (This relates to its efficient and high quality management system)